Here’s a taste of what you’ll find in my UX research portfolio,
available upon request:
How might our users’ savviest friends help my company learn what makes a compelling money-saving tip?
How might my company build a panel of users to quickly gain insight into needs and pain points?
Online Help Personas
How might my client learn how to build and surface online help content to different types of users?
Here’s some of my published writing from over the years,
with much more available upon request:
San Jose Mercury News features
A Taste of Home: Sports Bars Offer Transplanted Fans a Reason to Cheer
The Darlings of Dental Surgeons, the Damsels of Distress, They’re The Derby Girls
POPSUGAR Entertainment features
UC Berkeley master’s thesis
Personal Primetime: An Exploration of Television Viewing Decisions in an Era of Many Options